Terms & Conditions
Welcome to E-Murti. By using our website and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by E-Murti, based in Guwahati, Assam. Throughout the site, the terms “we”, “us”, and “our” refer to E-Murti.
By accessing our website, browsing, or making a purchase, you accept these Terms & Conditions.
2. Eligibility
By using our website, you confirm that:
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You are at least 18 years old, or
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You have permission from a parent/guardian to make a purchase.
3. Products and Availability
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We sell books and related products subject to availability.
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Product images on the website are for reference only; actual items may vary slightly in colour or appearance.
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Prices and availability may change without prior notice.
4. Pricing
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All prices listed on the website are inclusive of applicable taxes.
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Delivery charges, if any, will be shown during checkout.
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We reserve the right to modify prices at any time.
5. Orders
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When you place an order, you will receive an email confirmation.
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Your order is considered accepted only after it is processed and dispatched.
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We reserve the right to cancel or refuse any order due to stock issues, incorrect pricing, or suspected fraudulent activity.
6. Payment
We accept payments through secure, trusted payment gateways.
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You agree to provide accurate billing information.
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We do not store your full payment details at any point.
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Orders will be processed only after successful payment.
7. Return, Refund & Cancellation Policy
Please refer to our detailed Refund & Returns Policy for complete information.
Key points:
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Books once purchased cannot be returned, unless damaged, misprinted, or incorrect.
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Refund requests must be raised within 1 day of delivery.
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Cancellations can be made within 24 hours of placing the order, or before dispatch.
8. User Conduct
By using this website, you agree not to:
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Use the site for unlawful or fraudulent purposes
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Attempt to interfere with the website’s security features
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Use automated tools to access or extract data
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Create false orders or provide misleading information
9. Intellectual Property
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All content on this website—including text, images, graphics, and branding—belongs to E-Murti.
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You may not copy, reproduce, or distribute any content without our written permission.
10. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the content, privacy practices, or policies of those websites.
11. Limitation of Liability
E-Murti is not responsible for:
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Delays caused by courier partners
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Losses resulting from incorrect delivery information provided by customers
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Technical issues or website downtime
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Indirect, incidental, or consequential damages arising from use of our services
13. Changes to Terms
We may update these Terms & Conditions at any time.
Any changes will be posted on this page with an updated “Last Modified” date.
Continued use of the website indicates your acceptance of the revised terms.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at: