Shipping Policy
At Emurti.com, we are committed to delivering unique, high-quality products crafted on demand. Due to our direct sourcing from local artisans specializing in small-scale, artisanal production, many of our items require a production time frame of 5- 7days, excluding items currently in stock. This ensures the uniqueness and quality of each item.
Shipping Partners
We have established a strong network of shipping partners to ensure a seamless and reliable shipping process within India
Shipping Notifications
Once your order is shipped, you will receive an email notification with the tracking/AWB bill. This lets you easily track your order’s journey until it reaches your doorstep.
Return Policy
Mail or WhatsApp us within 2 days of receiving the product so that we can verify and process it for return or exchange.
The order will be picked up from your place and then we will ship the new in case of exchange or a refund will be processed after verification of the received products.
Refund will be processed to the same mode of payment, in case of cash on delivery we will ask the mode of payment to pay the refund.
COD charge will not be refunded.
All the original tags and packaging should be there.
Return only in case of wrong product delivered.
Return Time
Within 2 days of receiving the product
Contact us within 2 days to return or exchange the product.
Call us at 8178395869 or emurti101@gmail.com to process the return.
Return or Exchange
Both options are available
We offer both return and exchange on our products.
There might be some exceptions.